FAQ | LANKATILES

01.

What makes LANKATILES different from other tile brands?

With over 50 years of expertise, trust and industry leadership, LANKATILES stands apart through its unwavering commitment to quality, transparency and performance. Every product is manufactured in accordance with internationally recognized standards, including ISO 13006, ensuring consistent quality and reliability.

02.

Are tiles decorative or do they serve functions?

Tiles are not just decorative surfaces. They are engineered products that combine design, durability, hygiene, safety and performance, making them essential to long-lasting spaces.

03.

What are the different types of tiles available?

LANKATILES offers a wide range of tiles, including:

- Glazed ceramic wall tiles
- Glazed ceramic floor tiles
- Glazed porcelain floor tiles
- Vitrified porcelain tiles
- Homogeneous tiles

04.

How do I choose the right tile?

Selection depends on:

- Application (wall vs floor)
- Durability requirements
- Water absorption rate
- Traffic level
- Design preference

To receive specialized consultations, please contact our customer service agents.
Call: 011 7 622822

05.

What is water absorption and why is important?

Water absorption determines tile durability and performance:

- Wall tiles: >10%
- Ceramic floor tiles: 3–6%
- Porcelain tiles: 0.5–3%
- Vitrified/homogeneous tiles: <0.5%

06.

What is PEI classification?

PEI ratings indicate abrasion resistance:

- PEI 1: Wall use
- PEI 2: Light residential
- PEI 3: General residential
- PEI 4: Heavy residential/light commercial
- PEI 5: High commercial traffic

07.

What tile sizes and finishes are available?

Common sizes:

- 300×300 mm
- 600×600 mm
- 800×800 mm
- 1000×1000 mm
- 300×600 mm
- 300×900 mm

Finishes include:

Gloss, polish, semi-rough, rough, structured and more

08.

What should be checked before tile installation?

Before installation:

- Ensure surface is level, crack-free and stable
- Check for leaks or movement
- Concrete must cure for 21–28 days
- Apply waterproofing where needed

09.

Why is proper installation important?

Incorrect installation can lead to:

- Air pockets
- Tile cracking or detachment
- Uneven surfaces (lippage)

Techniques like back buttering and proper adhesive application are essential.

10.

Can tiles be installed over existing surfaces?

Yes, tiles can be installed over existing surfaces like cement or old tiles, but proper surface preparation is essential to avoid future issues.

11.

Can tiles be installed over existing surfaces?

Yes, tiles can be installed over existing surfaces like cement or old tiles, but proper surface preparation is essential to avoid future issues.

12.

What type of adhesive should be used?

Adhesives must match the application:

- C2: Standard ceramic/porcelain
- C2T: Large format/mosaics
- C2E: Extended working time

Proper curing (not quick-setting) ensures better performance.

13.

What are expansion joints and why are they needed?

Expansion joints allow movement due to temperature and structural changes:

- 2–3 mm between tiles
- 6–8 mm at edges

Without them, tiles may crack or lift.

14.

What type of grout should be used?

- Polymer-modified grout or
- Epoxy grout

Proper mixing and timely application are critical for durability and finish quality.

15.

Why do some tiles look different from each other?

Tiles may appear different due to intentional random design variation, especially when mimicking natural stone. This is not a defect.

A dry lay should be done before installation to visualize the final result and obtain approval from all parties.

16.

Does LANKATILES offer design assistance?

Yes. LANKATILES provides design consultation for LKR 2,500 (refundable upon purchase), offering three design options to customers.

17.

What additional products does LANKATILES offer?

Under the Coloma brand:

- Sanitaryware
- Faucets & showers
- Bathroom accessories
- Bathtubs, enclosures, vanities
- Water heaters

18.

Are there training programmes for tilers?

Yes. LANKATILES offers free training programmes as part of its CSR initiatives to improve tiling skills and keep up with industry trends.

19.

Where can I view LANKATILES products?

LANKATILES products are available at showrooms islandwide, offering a wide selection of sizes, finishes, and designs.